Frequently Asked Questions

“We’ve had the pleasure of working with so many amazing clients for their weddings and events, and we wanted to share some of the most commonly asked questions we receive. Feel free to take a look and see if any of these can help answer your own questions. We hope this helps make your planning process a little bit easier.”

How long have you been a DJ?

Urock Entertainment was established in 2011, but my experience in music and entertainment goes back decades. Over the years, we’ve provided DJ and MC services for thousands of weddings, private events and special celebrations. When you book Urock Entertainment, you’re working directly with DJ Donny Dee and an experienced team dedicated to making your event a success.

Do you provide an “MC” for our event?

Yes. Professional MC service is included with our DJ services. We handle introductions, announcements, special dances and other key moments while helping keep your event organized and flowing smoothly. We keep the focus on you and your guests without unnecessary talking or taking over the spotlight.

 
 
 
 
Can we create our own playlist?

Absolutely. Your event should reflect your taste in music. Our online planning system allows you to choose your must play songs, special requests and songs you do not want played. We’ll combine your choices with our experience reading the crowd to keep the music flowing and the dance floor moving.

Do you take requests?

Yes. We welcome requests throughout your event and do our best to play them when they fit the occasion and the flow of the music. Your preferences always come first, including any songs or artists you’ve asked us not to play.

Do you bring all the necessary equipment for our event?

Yes. Urock Entertainment provides all the professional sound, microphones, lighting and other equipment needed for the services you book. We handle the setup and breakdown and bring our own DJ table and equipment. All we need is adequate space and access to proper electrical power. If additional services such as lighting, video or other enhancements are included in your package, we provide and set those up as well.

Do you bring back up equipment?

Absolutely. We come prepared with backup equipment for critical components in case an unexpected issue occurs. With years of experience, we understand the importance of being prepared so the music and entertainment can continue with as little interruption as possible.

 
 
 
 
Do I Tip The DJ?

Tipping your DJ is never required, but it is always appreciated if you feel we went above and beyond to help make your celebration memorable. Your DJ does much more than play music, including MC services and helping keep your event flowing smoothly. If you choose to leave a gratuity, 10 to 15 percent is commonly used as a guideline, but the amount is entirely up to you. We never expect a tip, but we sincerely appreciate the gesture.

How to book an appointment?

We offer a free, no obligation consultation to discuss your event, answer your questions and explain how Urock Entertainment can help make your celebration special. Consultations are available by phone, Zoom or in person and typically take about 45 minutes. Simply contact us to schedule a time that works for you. We look forward to hearing about your event and helping you get started.

What is your payment terms, deposit requirement and cancellation policy?

A deposit is required to reserve your event date, with the remaining balance due two weeks before your event. Payments can be made by cash or check. We keep the payment process simple and will clearly explain all payment terms when you book with Urock Entertainment. If you have questions about pricing or payment arrangements, please contact us and we’ll be happy to help.

How long does it take to set up and break-down your equipment?

Setup typically takes about 60 to 90 minutes, with breakdown taking approximately one hour. Larger setups involving additional lighting, video or special effects may require more time. We plan our arrival and setup time according to the needs of your event so everything is ready before your guests arrive.

Why Choose Us?

Choosing Urock Entertainment means getting personalized service from people who genuinely care about making your event successful. We take the time to listen, help you plan and understand exactly what you want for your celebration. With decades of experience in music and entertainment, professional equipment and a commitment to dependable, honest service, we work hard to make every event memorable. From the first conversation to the final song, our goal is simple: Making Memories One Event at a Time.

 
 
 
 
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