URock Entertainment

Frequently Asked Questions

“We’ve had the pleasure of working with so many amazing clients for their weddings and events, and we wanted to share some of the most commonly asked questions we receive. Feel free to take a look and see if any of these can help answer your own questions. We hope this helps make your planning process a little bit easier!”

How long have you been a DJ?

We have been DJing for 12 years, logging over 3,000 events.  We  are established and experienced in DJing weddings, parties, and corporate events on a professional level. We aren’t a multi-DJ company. What that means to you is, unmatched service from one full-time owner/operator and his staff.   When you book Donny Dee (URock Entertainment), you know you’re getting quality and experience.

Do you provide an “MC” for our event?

Yes, we will gladly be the MC for your event, at no additional charge.  If you have someone special that you want to MC  your event, we will provide a wireless microphone.  

Can we create our own playlist?

Absolutely! We encourage all of our clients to fill out our music planning sheet that will have the genres of music you prefer, as well as a list of favorite artists and any must-play or do-not-play songs! We do not charge extra to create your playlist. We have a huge online music library that has all genres of music.

Do you take requests?

Hey there! As your DJ, my top priority is making sure you and your guests have an amazing time on the dance floor! Playing your requests is a huge part of what I do – it’s honestly what I love most about being a DJ. My motto is “ALL HITS, ALL REQUESTS, ALL THE TIME” so you can rest assured that I always try to work in your song choices.

When it comes to vetting guest requests, my goal is to make sure everyone is happy and having fun. If a song or genre is on your “Do Not Play” list, we won’t play it. But if someone requests a song that fits the vibe of the party and that you’re into, we’ll definitely try to work it in.

Whether it’s a wedding, corporate event, or party, I approach each event as a unique experience. I’ll be sure to read the crowd and adjust the music accordingly to make the night unforgettable. Plus, our online planning platform makes it super easy for you to let me know your musical preferences well in advance. Thanks for choosing me as your DJ!

Do you bring all the necessary equipment for our event?

Great news! We’ll take care of everything for your event. Our state-of-the-art digital equipment is guaranteed to bring the party to life! We just need a small space of 8×8 and a standard power outlet to set everything up. Don’t worry about a thing—we’ll even bring our own table and linen, or use yours if you prefer. Plus, our photo booth, if chosen, is all set up and ready to go on it’s own. Let’s make your event unforgettable!

Do you bring back up equipment?

Absolutely! We’ve got your back. Our team has tons of experience and is always prepared to handle any issues that may come up. To make sure everything runs smoothly, we even come equipped with backup equipment so you can rest easy knowing we’ve got you covered.

Do I Tip The DJ?

Hi there! Just wanted to share some info about tipping your wedding DJ. It’s not required, but if your DJ went above and beyond to create a memorable experience for you and your guests, a gratuity would be greatly appreciated. According to WeddingWire, tipping is optional but preferred. Your DJ not only provides music, but also helps keep the evening on track as the emcee. It’s totally up to you whether or not you want to leave a tip, but if you do, the customary amount is typically 10-15% of the bill. I don’t expect or require tips, but I always appreciate it when clients show their gratitude in this way.

How to book an appointment?

We are happy to offer you a free, no-obligation consultation! During the consultation, we’ll give you all the information you need about our services and what we have to offer. Plus, you get to choose how you want to connect with us—via Zoom, phone, or in person! The consultation should take about 45 minutes. So, let’s schedule a time that works for you, and we’ll get started. We look forward to talking with you soon!

What is your payment terms, deposit requirement and cancellation policy?

We’re intent on making your event unforgettable. To solidify your date, all we would need is a deposit and the remaining balance two weeks prior to the big day. But don’t worry, we make it simple for you to make your payments. You can send a check, meet in person or use PayPal (carries a 3% service charge). If you need more information on pricing, feel free to click here to contact us.

Our deposit requirement is quite reasonable, and we only ask for 25% of the total amount. This is unlike most DJ companies, where you’re required to make a 50% deposit. We believe our policy is very fair. 😊

Just so you’re aware, our cancellation policy requires all deposits to be non-refundable. However, we’ll be glad to apply your deposit to a future event if you decide to sign another contract with us. If you need to cancel entirely, we will be more than happy to refund 100% of any payments made towards the balance, outside of the deposit.

Thank you so much for considering our services. If there’s anything we can do to assist, please let us know. We’re here to assist you in making your event extraordinary!

How long does it take to set up and break-down your equipment?

Thanks for considering our services. I just wanted to give you a heads up on the timeline for the set-up and breakdown of your event. Typically, it takes us about 60–90 minutes to get everything set up and ready to go. As for the breakdown, you can count on it taking about an hour. Of course, every event is unique, so this timeline could vary based on your specific needs. But don’t worry, we’ll work with you to make sure everything goes smoothly!

Why Choose Us?

We are thrilled to share that working with us means getting personalized, one-on-one service every step of the way! We firmly believe that trust is built through responsive, intuitive, and honest service, and we’re committed to earning yours. Our track record speaks volumes; we consistently deliver on our promises in a timely manner. Our secret sauce? Exceptional customer service. We’re passionate about helping our clients achieve their goals and look forward to partnering with you. Come experience the difference for yourself!

Let's Get It Started!